Safety & Care with Covid-19
Safety & Care
Safety & Care
The well-being and safety of our Customers and Employees is our first priority.
We are continuously following relevant health department guidelines as well as having our staff fully vaccinated.
As such, we are also closely monitoring CDC guidance and will adjust our stance accordingly.
For more information on preventative measures, health updates and additional information about COVID-19, please visit the CDC (Center of Disease Control) website here: https://www.cdc.gov/coronavirus.
Covid-19 Event procedures
With COVID-19 still in our environment, we may close and reopen if quarantine is required.
If an employee has symptoms or tested positive prior to or on the event date, we will inform the customer and offer alternative options.
We will require customers that have Covid-19 related symptoms or tested positive, to notify us of the issue as soon as possible, not limited to a day of diagnosis. . We reserve the right to reschedule or suggest a rental curbside drop off option with relevant setup instructions.
-Chookha staff are not able to stay to assist an event during the party time.
-In-person meetings are not offered during the Pandemic.
-Our setup up package includes our initial set-up of decorations, and a return to the office or outside remote location until time of breakdown of the event.
-Our staff will wear masks during the event setup.
-Customers and their guests must practice social distancing and wear masks as much as possible whether the event is indoor or outdoor when interacting with our staff.
-Customers and their guests cannot ask our staff to remove the masks during the event whether the event is indoor or outdoor.